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Learn how to return purchased hockey and goalie items and find out the eligibility and time frame for returns at The Hockey Shop. Eligible items can be returned or exchanged using the returns portal here: https://thehockeyshop.loopreturns.com/
Eligible items can be returned or exchanged using the returns portal here: Returns Portal. We have tried to make our in-store and website return policy as easy as possible. If you are unsatisfied with your purchase in any way, you can return unused i
You have up to 90 days to return an item after the date of purchase. We have tried to make our in-store and website return policy as easy as possible. If you are unsatisfied with your purchase in any way, you can return unused items in new condition
Non-Returnable items. Certain items may not be eligible for return due to hygiene, final sale, or other reasons. These items will be clearly marked on the product page. Specific products include the following below:
If you a purchase a return label using our Returns Portal, the label fee will be deducted from your refund total. This fee is typically $15-$20 and is deducted from the refund amount when the return parcel is processed. If you prefer to ship the parc
Once your return has been received and processed, you will be notified via email when the refund has been issued. Please allow 1-3 business days for the refund to reflect in your account.