How long do I have to return an item?Updated 2 months ago

You have up to 90 days to return an item after the date of purchase. We have tried to make our in-store and website return policy as easy as possible. If you are unsatisfied with your purchase in any way, you can return unused items in new condition within 90 days for a full refund, no questions asked. The refund will be processed using the same method that the original purchase was made.

Return Online

You can proceed to our Returns Portal. For further assistance you can also reach out to our customer support team at [email protected] or call us at 1-800-567-7790 to start the return process with your order number and details about the item you wish to return. 

Return In-Store

You can visit our retail location in Langley, BC and present your order confirmation or packing slip as proof of purchase. 

Non-Returnable items

Certain items may not be eligible for return due to hygiene, final sale, or other reasons. These items will be clearly marked on the product page.