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Modify or cancel your orders and explore payment options available at The Hockey Shop.
Once your order has been placed and processed, you will receive a confirmation email instantly with your order details. You can track your order by logging in to your account or from your order confirmation email. Tracking and delivery information ma
To modify or cancel your order, you can login to your account on our website and you can proceed to the Orders page to make changes to your transactions. You can also reach out and call us toll free at 1-800-567-7790 or send an email to sales@thehock
For Order pickups for website or online purchases made through: www.thehockeyshop.com, you can select the Pickup in store option during the checkout process. Once your order has been placed and processed for pickup, you will receive a confirmation e
There are two ways to check your Order Number for your online transaction on our website. For additional assistance in finding out your order number and confirmation, you can email us via [email protected] or call (604) 589-8299.
If you've placed an order online, you should receive a confirmation email a few minutes after purchase. Once you've received a confirmation email, that means our team is getting to work assembling your order and getting it packaged and shipped out. O
We're sorry to hear this. Orders that have multiple different sized items may be split into separate packages (ex. hockey stick & leg pads,) as it may not be possible to fit all items into one package. Scroll down on your tracking page to see if ther
We're sorry to hear this. Please let us know exactly what item/color/size you actually received, and reach out to us through this link here or give us a call at 604-589-8299 or toll free at 1-800-567-7790.