We accept VISA, Mastercard, AMEX, PayPal, and Sezzle. Looking to pay in installments? Check out how sezzle works here. If you need to use multiple cards for a purchase we recommend purchasing an e-gift card and then applying that credit toward the pu

We accept VISA, Mastercard, AMEX, PayPal, and Sezzle. Looking to pay in installments? Check out&#xA0;<a href="https://www.thehockeyshop.com/pages/how-to-use-sezzle" rel="noopener noreferrer" target="_blank" title="https://www.thehockeyshop.com/pages/how-to-use-sezzle">how sezzle works&#xA0;here.</a><span style="-webkit-font-smoothing: antialiased; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; widows: 2; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; word-spacing: 0px;">&#xA0;If you need to use multiple cards for a purchase we recommend purchasing an&#xA0;<a href="https://www.thehockeyshop.com/products/the-hockey-shop-online-gift-card" rel="noopener noreferrer" style=" border-box;-webkit-font-smoothing: antialiased;color:var(--colorLink);user-select: auto;font-variant-ligatures: normal;font-variant-caps: normal;orphans: 2;widows: 2;-webkit-text-stroke-width: 0px;border-top-color:rgba(241, 241, 241, 0.1);border-right-color:rgba(241, 241, 241, 0.1);border-left-color:rgba(241, 241, 241, 0.1);display:inline-block;text-align:start;word-spacing:0px;" target="_blank" title="https://www.thehockeyshop.com/products/the-hockey-shop-online-gift-card">e-gift card</a>&#xA0;<span style="-webkit-font-smoothing: antialiased; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; widows: 2; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; word-spacing: 0px;">and then applying that credit toward the purchase.<span style="-webkit-font-smoothing: antialiased; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; widows: 2; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; word-spacing: 0px;"><img src="https://attachments.gorgias.help/5k0Dw70V4w6voQAM/hc/30BVo7vqVa2rvzmQ/2024040517-f18b5230-ce7a-4c5e-9d7b-aed93bc51b9d-c9ccde78-6f15-4db0-ac9b-32f7fdde8c1f.png" style="width: 650px;" class="fr-fic fr-fil fr-dii"><img src="https://attachments.gorgias.help/5k0Dw70V4w6voQAM/hc/30BVo7vqVa2rvzmQ/2024040517-d0f3177a-d6cd-461b-9e60-764f12904f07-8cf81722-517c-4af0-839a-dec891c24e1a.png" style="width: 60px;" class="fr-fic fr-dii"><img src="https://attachments.gorgias.help/5k0Dw70V4w6voQAM/hc/30BVo7vqVa2rvzmQ/2024040517-3fe84c32-6342-4730-9860-ac27f2a324b0-34d48618-f18a-48e0-b049-468e7c1c23ee.png" style="width: 60px;" class="fr-fic fr-dii">

What payment options are available?

Another option for payment exclusive for online purchases via www.thehockeyshop.com. Buy now, pay later. Split your entire online purchase into 4 interest-free payments, over 6 weeks with no impact to your credit. For more information, visit our How

Another option for payment exclusive for online purchases via <a class="fr-strong" href="http://www.thehockeyshop.com" rel="noopener noreferrer" target="_blank">www.thehockeyshop.com</a>.Buy now, pay later. Split your entire online purchase into 4 interest-free payments, over 6 weeks with no impact to your credit. For more information, visit our&#xA0;<a href="https://www.thehockeyshop.com/pages/how-to-use-sezzle" rel="noopener noreferrer" style=" border-box;-webkit-font-smoothing: antialiased;color:var(--main-primary);user-select: auto;font-variant-ligatures: normal;font-variant-caps: normal;orphans: 2;widows: 2;-webkit-text-stroke-width: 0px;word-spacing:0px;" target="_blank">How Sezzle Works</a>&#xA0;page.<img src="https://attachments.gorgias.help/5k0Dw70V4w6voQAM/hc/30BVo7vqVa2rvzmQ/2024040518-508ea659-7acf-4356-8251-2424e4595954-58c18fc4-6d7a-4856-931d-204e3b88318e.png" style="width: 436px;" class="fr-fic fr-dib fr-shadow fr-rounded"> You can simply select this option before you check out your order:<img src="https://attachments.gorgias.help/5k0Dw70V4w6voQAM/hc/30BVo7vqVa2rvzmQ/2024072520-7e20877b-9cef-4ca1-9a7d-cbfdda83f27b-f66794e3-4c5b-4cca-adda-fe7ec1b43bb1.png" style="width: 557px;" class="fr-fic fr-dib">

Do you offer installment payments?

Looking to purchase a physical gift card or e-gift card?. Our e-gift card page can be found here. E-gift cards can be used for online purchases exclusively. If you're looking to make a purchase in-store with an online gift card, you can select the in

Looking to purchase a physical gift card or e-gift card?&#xA0;Our e-gift card page can be found <a href="https://www.thehockeyshop.com/products/the-hockey-shop-online-gift-card">here</a>. E-gift cards can be used for online purchases exclusively. If you&apos;re looking to make a purchase in-store with an online gift card, you can select the in-store pickup method, and our staff will have your purchase ready upon your arrival!&#xA0;Select the amount of the e-gift cards you would like to purchase and &quot;Add to Bag.&quot; Proceed to checkout and make the purchase. You will receive an email with your e-gift card details. You can view the e-gift card, forward it to your recipient or schedule the e-gift card to be delivered on a specific date and time to your recipient via email. You can view or change your scheduling options by clicking the &quot;Schedule e-Gift Card&quot; button in your confirmation email.Physical gift cards can be purchased in-store and can be used exclusively for in-store purchases. They can also be purchased separately at any Source For Sports location but can ONLY be used for in-store purchases on any Source for Sports branch and not online at <a href="//thehockeyshop.com">thehockeyshop.com</a>Important Information for E-Gift CardsOur e-gift cards are only redeemable online at thehockeyshop.com or at The Hockey Shop Source for Sports retail location in Langley, BC. It cannot be redeemed at any other Source for Sports location.E-gift cards are non-refundable and cannot be redeemed for cash.Physical gift cards can be purchased separately at any Source For Sports location but can only be used for in-store purchases and not online at thehockeyshop.comE-gift cards are only issued in a digital format. From the confirmation email, you can choose to print and physically give to your recipient.Have more questions? Reach out to our customer service team at <a data-fr-linked="true" href="mailto:sales@thehockeyshop.com" id="isPasted">sales@thehockeyshop.com</a>.

Can I purchase a gift card?

Check the balance of your gift card here.

Check the balance of your gift card <a href="https://wwws.givex.com/merchant_balcheck/2631_en/">here</a>.&#xA0;

Can I check the balance of my gift card?

Need to know the status of your order? 
Want to get more info on a product?
You can send us an email through sales@thehockeyshop.com.

Returns

The Hockey Shop

Explore payment options and information here at The Hockey Shop.

Payment & Billing

How do I track my order?

How do I edit or cancel my order?

How do I pick up my order?

How do I find my order number?

Where is my order?

Some items are missing from my order

The items are different/wrong from what I ordered

Orders

How do I  return/exchange an item?

How long do I have to return an item?

Which items are eligible for return?

Is there a return fee?

When will I get my refund?

What happens if the price drops?

Do discounts apply to all items?

Price matching with other websites / stores?

What does MAP mean?

Price Policy

How do I find the right size and fit?

The right fit for Player Glove

The right fit for a Player Shin Guard

The right fit for a Player Shoulder Pads

How to properly fit a Hockey Helmet

The right fit for Skates

How to take care of your Skates

Choosing the right roller skate

What are roller skates made of?

The right fit for a Player Pant

The right fit for Player Elbow Pad

How to choose the right Hockey Stick

How to tape your hockey stick

The right fit for Goalie Leg Pads

The right fit for Goalie Catch Gloves

The right fit for a Goalie Blocker

The right fit for Goalie Pants

The right fit for Goalie Chest Protector

The right fit for a Goalie Mask

How to choose the right Goalie Stick

What happens if a product doesn't fit right?

How can I find out more about a product?

What does Source Exclusive mean?

Product Info

Do you offer free shipping?

Can I pick up my order in-store?

How long will shipping take?

Do you offer international shipping?

Do you offer expedited shipping?

How do you ship hockey sticks?

International Orders – Duties & Taxes

Shipping

Can you fix my hockey gear and skates?

Can you sharpen my hockey skates?

What is Skate Profiling?

I want to know more about Custom Skate Fitting

Do you customize jerseys?

Store Services

How do I process a warranty claim?

Which items have a warranty?

When does the warranty period begin?

How long is the warranty period?

Warranties